New-member leads answered fast
Web forms and DMs get a personal reply in under a minute, qualified and pointed straight to a trial or tour, before a prospect cools off or signs up elsewhere.
Gyms & studios
AI automation for gyms and studios that fills classes and keeps members.
Mach Studios builds done-for-you AI systems for gyms, boutique studios, and fitness businesses across the US and Canada. We answer new-member leads in seconds, book classes and trials, chase renewals, and win back the members who quietly stopped showing up, so your membership grows while you coach.
- 40sto reply to a new-member lead, automatically, before they sign up at the studio across the street.
- 5+follow-ups most leads need before they join. We send every one, so trials actually convert.
- 21×more likely a lead converts when you reply within 5 minutes instead of 30.
- Win-backson autopilot for the members who drifted away without a word.
Where members leak
You're not short on interest. You're short on follow-through.
Most fitness businesses lose members at two points: the lead that never got a fast reply, and the member who quietly stopped coming. Both are fixable.
-
~62%
The share of inbound calls businesses miss industry-wide. For a gym, each one is a trial that never started.
SMB call-handling data -
21×
How much more likely a lead is to convert when you respond within five minutes instead of thirty. Speed is the whole game.
Speed-to-lead studies -
Quiet churn
Most members don't cancel, they just stop showing up. Without follow-up, they're gone for good and you never see it coming.
Retention research
What we put on autopilot
Grow membership while you're on the floor.
Each system is built around your booking tools and your voice. Here's what we most often automate for gyms and studios.
Class & trial bookings
Bookings, waitlists, and reminders run themselves, filling classes, cutting empty spots, and getting trial-goers through the door.
Renewals secured
Expiring memberships and failed payments get caught and handled before they lapse, so a card decline doesn't quietly become a lost member.
Lapsed-member win-backs
Members who stopped showing get an automatic, friendly nudge to come back, reactivating people you've already paid to acquire.
Missed-call rescue
Every call you can't take gets an instant text back, so a prospective member never bounces to the next gym because no one picked up.
Waivers & onboarding
New members get their waiver and onboarding info automatically, so day one is smooth and your front desk isn't buried in forms.
From missed to managed
New member lead, no replyReplied in 40s
Class booking requestSpot booked
Membership renewal dueRenewal secured
Lapsed memberWin-back sent
Missed callCalled back in 44s
How it works
Live in weeks, not quarters.
No new software to learn, no long onboarding. We build around the tools your studio already runs on.
1
Free automation audit
We map how leads, bookings, renewals, and follow-up move through your business today, and pinpoint where members are leaking.
2
We build it on your stack
Your system is engineered to work alongside your member management and class-booking tools. You keep your software; it just works harder.
3
Tested against your real signups
We run it against your actual lead and booking flow until replies sound like you, classes fill cleanly, and nothing slips.
4
Live, monitored, improved
It runs day and night. We watch it, tune it, and keep it sharp through your busy seasons, done-for-you means we stay on it.
Why Mach Studios
Two people. Built like software. Measured in members.
Built by an engineer, not a template
Your automations are real software, handled errors, real integrations, built to run unattended through your busiest enrollment push.
Scoped around membership growth
We start with the workflow that adds the most members, usually speed-to-lead and win-backs, and measure success in signups and retention.
Done-for-you, US & Canada
We build, host, monitor, and maintain everything, so you and your trainers can stay focused on coaching, not chasing leads.
The same two people, start to finish
The person who builds your system is the one who answers your emails. No account managers, no offshore handoffs. Meet the team
FAQ
Gym & studio AI automation, answered.
How does AI automation help a gym get more members?
It answers every lead in seconds and follows up until they book a trial, so you stop losing prospects to slow replies, and more of your trials actually convert into paying members.
Can it handle class bookings and reminders?
Yes. Bookings, waitlists, and reminders run automatically, keeping classes full and cutting the no-shows that leave spots empty.
Will it work with my gym management software?
Yes. It works alongside the member management and booking tools you already use; nothing gets replaced.
Can it win back members who quit?
Yes. Lapsed members get automatic, personal win-back messages, reactivating people you've already paid to acquire instead of always chasing new ones.
How long until it's live?
Most gym and studio automations are built, tested, and live within two to four weeks of your free automation audit.
Do I need to be technical to use it?
No. It's fully done-for-you. We build, host, and maintain it. You just coach while it grows your membership.
Turn more trials into members.
Book a free 30-minute audit. We'll map your lead and booking flow, show you where members are slipping, and what it's worth to fix it, no pressure, no jargon.