Intake answered in seconds
Every new-client call gets answered immediately, qualified against your practice areas, and booked for a consultation, even when you're in court, in a deposition, or it's well past closing time.
Law firms
AI automation for law firms that captures every intake, even after hours.
Mach Studios builds done-for-you AI systems for solo attorneys, boutique firms, and multi-practice offices across the US and Canada. We answer intake calls in seconds, capture after-hours inquiries, draft engagement letters, and keep clients updated, so a missed call never becomes a missed case. Built privacy-conscious and designed to work alongside your case management system.
- 35%of legal inquiries never get a response at all. The firm that answers first usually signs the client.
- 8sto answer an intake call automatically, answering that fast can roughly double your retention.
- 61%of new-client inquiries come by phone. Miss the call, miss the matter.
- 42%of otherwise-lost leads arrive after hours, when your office is closed but the system isn't.
Where matters slip away
A missed call is a missed case, and someone else's client.
Legal clients rarely wait. They call the next firm on the list, and the one that picks up first usually wins the engagement. The leaks are well-documented:
-
35%
The share of law-firm inquiries that never receive any response at all, not voicemail, not a callback, nothing.
Legal intake research -
$200k+
The annual revenue multi-attorney firms can lose to unanswered calls. The phone is your busiest source of new matters, and the most neglected.
Legal industry estimates -
47%
How much more legal clients convert when a firm uses a CRM and consistent follow-up instead of relying on memory and sticky notes.
Legal CRM research
What we put on autopilot
Every intake answered. Every matter moved forward.
Each system is scoped to your practice areas and built around your tools. Here's what we most often automate for law firms.
After-hours capture
Inquiries that arrive nights and weekends get captured, screened, and scheduled, so the large share of leads that come outside office hours don't quietly go to the firm down the street.
Engagement letters & retainers
The moment a client signs on, the system drafts the engagement letter and retainer from your templates, prefilled, consistent, and ready for your review and signature.
Conflict checks & intake forms
New matters trigger an intake questionnaire and gather the details you need to run a conflict check, collected cleanly before the first meeting instead of chased afterward.
Client updates on time
Clients who feel ignored leave bad reviews and bar complaints. The system sends status updates and reminders so no one is left wondering what's happening with their case.
Billing & follow-up
Unlogged time and overdue invoices get flagged and followed up automatically, so the work you've already done actually gets billed, and paid.
From missed to managed
Intake call missedAnswered in 8s
After-hours inquiryCaptured & booked
Retainer to draftEngagement letter ready
Client update overdueUpdate sent
Billable time unloggedLogged & invoiced
How it works
Live in weeks, not quarters.
No new software to learn, no long onboarding. We build around the systems your firm already runs on.
1
Free automation audit
We map how intake, calls, and follow-up move through your firm today, and pinpoint exactly where matters are slipping, and what each one is worth.
2
We build it on your stack
Your system is engineered to work alongside your case management software, calendar, and phone line. You keep your tools; they start working together.
3
Tested against your real intake
We run it against your actual call and inquiry flow until matters are qualified correctly, consultations book cleanly, and nothing slips.
4
Live, monitored, improved
It runs day and night. We watch it, tune it, and keep it sharp as your caseload grows, done-for-you means we stay on it after launch.
Why Mach Studios
Two people. Built carefully. Measured in signed matters.
Privacy-conscious by default
Your system is real software, engineered security- and privacy-conscious, designed to handle client information carefully and share only what's necessary.
Scoped around signed clients
We start with the workflow that protects the most revenue, usually intake speed and after-hours capture, and measure success in retained matters, not features.
Done-for-you, US & Canada
We build, host, monitor, and maintain everything, so your attorneys and staff can focus on the law instead of chasing calls and paperwork.
The same two people, start to finish
The person who builds your system is the one who answers your emails. No account managers, no offshore handoffs. Meet the team
FAQ
Law-firm AI automation, answered.
How does AI automation help a law firm sign more clients?
It makes sure no inquiry slips. Intake calls are answered in seconds, after-hours leads are captured and booked, and follow-up is automatic, so your firm is consistently the first to respond, which is who most clients end up retaining.
Is it confidential and secure?
Yes. Systems are engineered privacy- and security-conscious, scoped to share only what's necessary, and we walk through your confidentiality and compliance requirements during the audit.
Will it work with my case management software?
Yes, Clio, MyCase, PracticePanther, and others. It works alongside the system you already use for matters and records; nothing gets ripped out.
Can it screen out matters I don't take?
Yes. Intake is qualified against your practice areas and criteria, so consultations are booked with the right prospects and the rest are politely redirected.
How long until it's live?
Most law-firm automations are built, tested, and live within two to four weeks of your free automation audit.
Do I need technical staff to run it?
No. It's fully done-for-you. We build, host, and maintain it. Your team just stops losing cases to missed calls.
Stop letting cases ring out to voicemail.
Book a free 30-minute audit. We'll map your intake and follow-up, show you exactly where matters are slipping, and what it's worth to fix it, no pressure, no jargon.