Privacy Policy

This Privacy Policy explains how Mach Studios ("we", "us", "our") collects, uses, and protects information when you visit machstudios.ai or work with us. Mach Studios is an AI automation studio based in Canada, serving clients across the United States and Canada.

Information we collect

We collect information you provide directly, such as your name, email address, phone number, and business details when you submit a contact or audit request. We also collect limited technical information automatically, such as your IP address, browser type, device, and pages visited, through analytics.

How we use your information

We use your information to respond to your enquiries, schedule and deliver automation audits, provide and improve our services, send you information you request, and meet our legal and operational obligations. We do not sell your personal information.

Analytics and cookies

We use Google Analytics to understand how visitors use the site. Analytics only runs after you accept cookies through our consent banner. If you decline, no analytics cookies are set. You can change your choice at any time using the "Cookie preferences" link in the footer.

How we share information

We share information only with service providers that help us operate, such as form processing, analytics, hosting, and payment processing, and only as needed to deliver our services. We may also disclose information where required by law.

Payments

When you provide payment details, they are collected and processed directly by our payment processor, Stripe. We do not store your full card number on our servers.

Data retention

We keep personal information only as long as needed for the purposes described here, to provide our services, and to meet legal requirements, after which it is deleted or anonymized.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to withdraw consent. Canadian residents have rights under PIPEDA and applicable provincial laws. To make a request, email us at hello@machstudios.ai.

Data security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International transfers

Because we serve clients in the United States and Canada, your information may be processed in either country. We take steps to keep it protected wherever it is handled.

Children

Our site and services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will revise the "last updated" date above when we do.

Contact us

If you have questions about this Privacy Policy or your information, email us at hello@machstudios.ai.